30 DAY MONEY BACK GUARANTEE
We are confident that you will be completely satisfied with your purchase from Gater’s Custom rods. Our rods are crafted with precision and care using quality materials, and are designed to exceed your expectations on the water.
To demonstrate our commitment to your satisfaction, we offer a 30-day money back guarantee. If for any reason you are not satisfied with your rod or component(s) within 30 days of purchase, simply submit a claim and we can begin your refund process.
Our guarantee only covers production rods, production ices rods & components. We stand behind the quality and craftsmanship of our rods & components, and we are confident that you will be completely satisfied with your purchase.
Thank you for your interest in Gater’s Custom Rods, we look forward to providing you with the best fishing experience possible.
REQUIREMENTS BEFORE REFUND IS GIVEN:
1. You must provide proof of purchase within 30 days
2. Rods can be slightly used but not broken or scuffed. Components must be unused
3. All rods must be returned and received at our shop before a refund is issued (You will be responsible for shipping costs)
To begin the refund process, please email us at gaterscustomrods@gmail.com with proof of purchase within 30 days along what you want a refund for. Someone from our team will reach out to you regarding your claim as soon as possible.